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January to March 2024 Article ID: NSS8548 Impact Factor:7.60 Cite Score:10283 Download: 142 DOI: https://doi.org/ View PDf
Impact of Training on Sales Person of Private Insurance Companies
Taranjeet Kaur Monga
Research Scholar, School of Studies of Commerce, Vikram University, Ujjain (M.P.)Dr. Bhoj Raj Nalwaya
Professor and Head (Commerce) Govt. Rajeev Gandhi P.G. College, Mandsaur (M.P.)
Abstract:In
the recent years, importance of insurance sector is increasing and is expecting
further growth. Hence, the career opportunities are enhancing in this sector.
The study indicates the important role that staff training plays in
guaranteeing organisational productivity, technological development
adaptability, industry compliance and drawing on a variety of investigations. Also
the study highlights the need of training of sales force in the insurance
companies and to examine the
competencies needed by those sales representatives. This study also suggests
that general insurance companies need to train their sales person to an
adequate standard in competencies of problem solving, information technology
utilization, cultural adaptability, emotional intelligence, collective
competence and work ethics.The insurance industry continues to face
various challenges. Significant among them is the poor public perception, which
leads to lower penetration level. The overall objective of this study is to
assess the impact of training programs to overcome such challenges affecting
the growth of life insurance business.
Keywords: Effectiveness,
training programs, sales force, productivity, development, growth, insurance
sector.