Abstract: Emotional intelligence (EI) is characterised as the skill to observean individual’sown and the other person’s emotions, to discern diverse emotions and understand them properly, and to practice emotional data to direct thinking pattern and behaviour. The present paper aims to explain the significance and need for Emotional Intelligence (EI) in the Organization. To achieve the aim of this paper, various research papers and articles have been reviewed. Salovey and Mayer (1990, Mayer & Salovey 1997) and Goleman (1998) with their theoretical research work and book explained the significance of emotional intelligence in organizations. Goleman developed 5dimensions of Emotional Intelligence known as “self-awareness, self-regulation, empathy, motivation and social abilities”.  The incorporation of emotional intelligence into an organization model can have significant effects on achieving various organizational goals. It was found that EI increases team performance, job satisfaction, and leadership ability. EI enriches teamwork, enhances effective communication, improves the workplace environment, boosts organizational commitment, fosters a positive service environment, and contributes to customer satisfaction. EI is correlated with traits like perseverance, self-control, resilience and performance under pressure. For effective organizational outcomes, emotional quotient tests or assessments can be used in hiring or entry-level processes.

Keywords: Emotional Intelligence, Organization, Job Satisfaction, Leadership, Team Performance.