• April to June 2025 Article ID: NSS9145 Impact Factor:8.05 Cite Score:11 Download: 2 DOI: https://doi.org/10.63574/nss.9145 View PDf

    The Evolution of Online Shopping and Its Psychological Impact on Consumer Behavior

      Varsha Shende
        Research Scholar, Sardar Patel University, Balaghat (M.P.)
      Dr. Munesh Thakre
        Associate Professor (Commerce) Sardar Patel University, Balaghat (M.P.)

Introduction- The concept of online shopping was born in the late 1970s, but truly came into focus by the mid 1990s with pioneers like Amazon and eBay. Originally a transactional novelty, e-commerce has since undergone transformative changes. Web 1.0 offered basic catalogs; Web 2.0 introduced interactive user reviews and social proof; Web 3.0 and mobile apps now offer personalized recommendations, immersive experiences, and social-commerce integrations.