• July to September 2026 Article ID: NSS9975 Impact Factor:8.05 Cite Score:56 Download: 0 DOI: https://doi.org/ View PDf

    Role of Information and Communication Technology (ICT) In The Indian Education System

      Dr. Rupesh Pallav
        Assistant Professor, Vijayaraje Govt. Girls P. G. College, Morar, Gwalior (M.P.)

Abstract: Information and Communication Technology (ICT) has become an important component of contemporary education and has significantly influenced the processes through which knowledge is created, communicated, accessed, and evaluated. In India, the growing integration of ICT into education has been supported by technological development, digital learning initiatives, online educational platforms, and policy interventions. The National Education Policy (NEP) 2020 explicitly recognizes technology as an important instrument for improving learning, assessment, educational planning, administration, and access to knowledge. At the same time, initiatives such as DIKSHA, SWAYAM, SWAYAMPRABHA and PM e-VIDYA have expanded the range of digital and multimodal educational resources available to learners and teachers.The present paper examines the role of ICT in the Indian education system with particular reference to teaching-learning processes, teacher education, student engagement, assessment, research, educational administration, and inclusive education. It is based on a descriptive and analytical review of secondary literature, policy documents, institutional reports, and relevant scholarly studies. The study argues that ICT can facilitate learner-centred education, multimedia learning, collaborative learning, flexible access to educational resources, digital assessment, professional development of teachers, and academic research. However, the educational value of technology cannot be assumed merely from its availability. Evidence indicates that technological access, teacher preparation, pedagogical practices, digital literacy, institutional support, and socioeconomic conditions substantially influence the outcomes of ICT integration.

            The paper further identifies the digital divide, inadequate infrastructure, unequal internet access, language barriers, insufficient teacher training, data privacy, cybersecurity, and the risk of inappropriate or excessive technology use as major challenges. It concludes that India's digital education agenda needs to move beyond technology provision towards meaningful, equitable, accessible, and pedagogically sound integration. ICT should function as an enabling instrument that strengthens human interaction and educational quality rather than as a substitute for teachers or conventional educational relationships.

Keywords: Information and Communication Technology, ICT in Education, Digital Education, E-Learning, Teacher Education, Online Learning, Digital Literacy, Educational Technology, Indian Education System.