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July to September 2026 Article ID: NSS9975 Impact Factor:8.05 Cite Score:56 Download: 0 DOI: https://doi.org/ View PDf
Role of Information and Communication Technology (ICT) In The Indian Education System
Dr. Rupesh Pallav
Assistant Professor, Vijayaraje Govt. Girls P. G. College, Morar, Gwalior (M.P.)
Abstract:
Information
and Communication Technology (ICT) has become an important component of
contemporary education and has significantly influenced the processes through
which knowledge is created, communicated, accessed, and evaluated. In India,
the growing integration of ICT into education has been supported by technological
development, digital learning initiatives, online educational platforms, and
policy interventions. The National Education Policy (NEP) 2020 explicitly
recognizes technology as an important instrument for improving learning,
assessment, educational planning, administration, and access to knowledge. At
the same time, initiatives such as DIKSHA, SWAYAM, SWAYAMPRABHA and PM e-VIDYA
have expanded the range of digital and multimodal educational resources
available to learners and teachers.The present paper examines the role of ICT
in the Indian education system with particular reference to teaching-learning
processes, teacher education, student engagement, assessment, research,
educational administration, and inclusive education. It is based on a descriptive
and analytical review of secondary literature, policy documents, institutional
reports, and relevant scholarly studies. The study argues that ICT can
facilitate learner-centred education, multimedia learning, collaborative
learning, flexible access to educational resources, digital assessment,
professional development of teachers, and academic research. However, the
educational value of technology cannot be assumed merely from its availability.
Evidence indicates that technological access, teacher preparation, pedagogical
practices, digital literacy, institutional support, and socioeconomic
conditions substantially influence the outcomes of ICT integration.
The paper further identifies the
digital divide, inadequate infrastructure, unequal internet access, language
barriers, insufficient teacher training, data privacy, cybersecurity, and the
risk of inappropriate or excessive technology use as major challenges. It
concludes that India's digital education agenda needs to move beyond technology
provision towards meaningful, equitable, accessible, and pedagogically sound
integration. ICT should function as an enabling instrument that strengthens
human interaction and educational quality rather than as a substitute for
teachers or conventional educational relationships.
Keywords: Information and Communication Technology, ICT in Education, Digital
Education, E-Learning, Teacher Education, Online Learning, Digital Literacy,
Educational Technology, Indian Education System.
